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Need to file or track an Asurion insurance or warranty claim? Have questions about our coverage or company? Get Quick, Convenient answers to your questions.
Filing a claim with Asurion online is quick and easy. Just choose your carrier and phone model and get your phone replaced or repaired as soon as next day.
Get a next-day replacement for your lost, stolen, or damaged Verizon phones. Asurion provides extended Verizon phone insurance for Verizon customers where others don’t.
1. Tell us what's wrong. Answer questions about your device and determine if you're eligible for a repair or replacement. Start a claim. 2. Choose an option. Based on what’s wrong with your device, we'll provide a few options for your repair or replacement. 3. Track your claim.
Filing a claim for a replacement device with Asurion is quick and easy, getting you reconnected fast. File your claim online You’ll need to provide your carrier, your device make and model, a description of what happened, a billing and shipping address, and a method of payment for the deductible.
Replacement devices come with 12-month post-claim support. If this is a malfunction on a different phone than the one you intend to replace, call 888-881-2622. An expert will help you.
Contact Asurion for assistance with phone insurance, extended warranties, and tech support.
File or track an Asurion insurance claim easily online.
The quickest way to get expert help now. * Tech Coach expert support is included with Verizon Mobile Protect and Verizon Home Device Protect programs. Get live, reliable, and expert Verizon tech support through Asurion. Click through to our Verizon tech support page or call 866-686-2479.
All you have to do is follow these quick and easy steps to file a claim, and we take care of the rest. File your device claim online. To use our simple online claims experience to have your phone repaired or replaced, click here. You'll need to provide: Your carrier. Your device make and model. A description of what happened and when it happened.