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Signing in to and out of Your Ancestry® Account. To sign in, go to Ancestry.com and click SIGN IN. Enter your login details and click Sign in. To sign out, in the top-right corner of any Ancestry page, click your name or username and then click Sign out.
Learn how to sign in to Ancestry with an email/username and password, Google, or Apple, and how to sign out when you're done. Find troubleshooting tips for password, verification code, and account issues.
Creating a Free Ancestry® Account; Creating an Email Address; View All (7) No topics yet. Loading.
Find answers to common questions and issues about your Ancestry account, membership, billing, DNA, and more. Learn how to manage your settings, preferences, messages, and data on Ancestry.
Find answers to common questions and issues about Ancestry account, AncestryDNA, family trees, and mobile app. Learn how to use Ancestry tools and resources to discover your family history and share your success stories.
Learn how to download, sign in, and sign out of the Ancestry app on mobile devices. Find troubleshooting tips for common issues with the app or your account.
Learn how to use the Shoebox®, a folder on Ancestry® where you can store records you’re not ready to attach to your tree. Find out how to save, find, and remove records from your Shoebox.
With Member Search, you can search for other members of the Ancestry® community by name, username, and research interests (last names, locations, and years). Go to member search (Click the Search tab then select Member Search). Select Name or username or Research interest. Enter information and select Search.
Learn how to view and manage your Ancestry® membership, membership status, and billing details on the Account settings page. Find out how to change, upgrade, downgrade, or cancel your membership, and what to do if you have a duplicate account or a gift membership.
Learn how to change or reset your Ancestry.com.au password if you forgot it or want to update it. Follow the steps for browser or app sign in, email verification, and new password confirmation.