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We offer several easy ways to pay your utility bill. Pay Online: Use the Citizen Self-Service portal to pay your bill online. If you’re a first-time user, follow the instructions to create an account.
Those savings will be passed on to Allen utility customers by lowering the expected 10% annual water rate increase to 7%. This increase in combined water and wastewater charges will be approximately $7.70 per month for a residential customer using an average of 10,000 gallons of water per month.
Understanding Your Bill. Utility bills from the City of Allen make it easy to understand and track your water usage over a 12-month period. See an explanation of your bill.
Citizen Self Service website. {{vm.userService.userName | limitTo: 36}}{{vm.userService.userName.length > 36 ? ... Welcome to portal home
Welcome to the City of Allen's Self Service portal. If you are looking for the Utility Billing Citizen Self Service link, please click here and bookmark the new URL. If you are looking for the Vendor Self Service link, please click here and bookmark the new URL. City employees, please use the login link in the top right banner.
Reminder: City of Allen utility customers may continue using walk-in, curbside or online payment options to pay monthly bills. A phone payment option was temporarily offered beginning in March to serve customers unable to visit City Hall due to COVID-19 precautions.
Utility bills from the City of Allen make it easy to understand and track your water usage over a 12-month period. See an explanation of your bill. Billing Cycles Allen utility customers are divided into four billing cycles, each with a different due date. Meters are read and bills are sent monthly. Due dates are clearly marked on each bill. Water
Utility Billing. Water and Waste Service Rates. City of Allen has established rates for utilities based on the cost of providing services. Water rates include costs from our wholesale water supplier North Texas Municipal Water District (NTMWD) to maintain, supply and develop infrastructure to secure water resources for future needs.
Water Billing. Water bills are mailed every other month. Please use the menu to the left for more information regarding payment assistance, or to make an online payment. If you have any questions regarding your water bill, please contact the billing clerk at 313-928-3393. 2025 Water rates.
Pay Your City Of Allen Water Bill Already have an account? If you already have an account, you just need to login to the City Of Allen Water site. City Of Allen Water accepts credit cards, debit, and direct deposit. Click here to login. Want to create a new account? You can create a new account on the City Of Allen Water website.