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Request Tracker, commonly abbreviated to RT, is an open source tool for organizations of all sizes to track and manage workflows, customer requests, and internal project tasks of all sorts.
In the institutional setting, issue tracking systems are commonly used in an organization's customer support call center to create, update, and resolve reported customer issues, or even issues reported by that organization's other employees. A support ticket should include vital information for the account involved and the issue encountered. [2]
It was formed as a joint venture between Telkom Indonesia, the nation's largest fixed-line operator, and Australian telecommunications company, Telstra. [1] Digiserve offers managed network services, WAN optimisation, managed cloud services , software as a service , infrastructure as a service, platform as a service, unified communication and ...
Telstra also set up a social services CEO round table under Gerard Devan which acted as a "Think Tank" to the sector. Telstra was a major sponsor of the V8 Supercars car racing championship through its BigPond brand and directly sponsored the Sydney Telstra 500 event, the final round of the series held at Sydney Olympic Park. [86]
OSIS accepts updates from telecoms providers seven days a week, and supplies that information to the inquiry companies six days a week. [5] As of 2017, there were over 200 providers. [6] 118 118 (The Number) was the second most-expensive number at £11.23 for a 90-second call, but accounted for 40% of DQ calls, [4] mostly due to heavy ...
In March 2014, Telstra sold 70% of the Sensis business to American private equity firm Platinum Equity for $454 million. As a part of the deal Sensis would continue producing and distributing the White Pages directory as required under Telstra's carrier licence. The sale saw Sensis depart Telstra management and begin to operate as a separate ...
The Telstra HFC network is being maintained – it was found that the Optus HFC network was uneconomic to bring up to an acceptable standard, with these connections now to be provided by FTTC. [97] HFC connections use a DOCSIS cable modem as their NTD. The upgrade path for Telstra HFC-connected premises is DOCSIS 3.1.
A telephone number can be provided when creating or verifying an account or added to an account to obtain a set of features. During the process of verifying a telephone number, a confirmation code is sent to a phone number specified by a user, for example in an SMS message sent to a mobile phone. As the user receives the code sent, they can ...