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Work etiquette is a code that governs the expectations of social behavior in a workplace. This code is put in place to "respect and protect time, people, and processes." [1] There is no universal agreement about a standard work etiquette, which may vary from one environment to another. Work etiquette includes a wide range of aspects such as ...
Successful communication also depends upon the capacity of the employees to understand the information. This requires providing the employees some basic financial literacy like financial statements, sales, profitability, etc. [9] When selecting a candidate, most employers seek for those who have strong speaking and writing skills.
Workplace aggression is considered a specific type of counterproductive work behavior (CWB) and is defined as "any act of aggression, physical assault, threatening or coercive behavior that causes physical or emotional harm in a work setting."
An employee handbook, sometimes also known as an employee manual, staff handbook, or company policy manual, is a book given to employees by an employer. The employee handbook can be used to bring together employment and job-related information which employees need to know. It typically has three types of content: [1]
In 2011, etiquette trainers formed the Institute of Image Training and Testing International (IITTI) a non-profit organisation to train personnel departments in measuring and developing and teaching social skills to employees, by way of education in the rules of personal and business etiquette, in order to produce business workers who possess ...
Professional responsibility is defined by professional accepted standards of personal behaviour, moral values, and personal guiding principles. [16] Codes for professional responsibility may be established by professional bodies or organizations to guide members in performing functions to a consistent ethical set of principles. [ 17 ]
There are at least four elements that aim to create an ethical culture and behavior of employees within an organization. These elements are: a written code of ethics and standards (ethical code) ethics training for executives, managers, and employees; the availability of ethical situational advice (i.e. advice lines or offices)
Professional development: Skills and knowledge attained for both personal development and career advancement. Workplace violence Violence that originates from employees or employers and threatens employers and/or other employees. Workplace wellness: Program offered by some employers to support behavior conducive to the health of employees.