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Salesforce offers several customer relationship management (CRM) services, including: Sales Cloud, [43] Service Cloud, [44] Marketing Cloud, [45] and Commerce Cloud and Platform. [45] Additional technologies include Slack. Other services include app creation, data integration and visualization, and training. [46]
Siebel introduced the first mobile CRM app called Siebel Sales Handheld in 1999. The idea of a stand-alone, cloud-hosted customer base was soon adopted by other leading providers at the time, including PeopleSoft (acquired by Oracle), [11] Oracle, SAP and Salesforce.com. [14] The first open-source CRM system was developed by SugarCRM in 2004 ...
TL:DR: Get a head start on CRM knowledge with The Ultimate Oracle, SAP and Salesforce Training Prep Bundle, on sale for 97% off. As of April 22, get it for only $24.96. Data entry and organization ...
Salesforce Marketing Cloud is a provider of digital marketing automation and analytics software and services. It was founded in 2000 under the name ExactTarget . The company filed for an IPO in 2007, but withdrew its filing two years later and raised $145 million in funding.
Slack is a cloud-based team communication platform developed by Slack Technologies, which has been owned by Salesforce since 2020. Slack uses a freemium model.Slack is primarily offered as a business-to-business service, with its userbase being predominantly team-based businesses while its functionalities are focused primarily on business administration and communication.
In 2016 SAP bought Concur Technologies, a provider of cloud-based travel and expense management software, for $8.3 billion, SAP's most expensive purchase to that date. [28] Analysts' reactions to the purchase were mixed, with Thomas Becker of Commerzbank questioning whether Concur was the right choice for SAP, while Credit Suisse called the ...
On July 28, 2016, Oracle bought NetSuite, the first cloud company, for $9.3 billion. [52] NetSuite provides cloud ERP, CRM, supply chain and e-commerce software to small and medium-sized businesses. It is regarded as the first fully cloud company in the world and is an industry leader in its own right. Platform as a Service (PaaS) [50]
This includes sales of apps, purchases made in-app, digital content products on Google and YouTube, Android and licensing and service fees, including fees received for Google Cloud offerings. Forty-six percent of this profit was from clicks (cost per clicks), amounting to US$109,652 million in 2017.