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Sometimes due to unexpected circumstances, such as bad weather or industrial action, your flight may be changed or cancelled. If this happens, we’ll do all we can to find alternate options and keep you informed of developments and the choices available to you. Visit our real-time Flight Status page for up-to-the-minute information on all ...
Search current timetable information for Qantas, QantasLink and Jetstar flights. Get the latest flight sales, accommodation offers, travel inspiration and more straight to your inbox. Book and manage your trip with features such as check-in, seat selection and boarding pass access. You can track your Qantas Points, shop and more.
Given the considerable enhancement of aviation security in recent years, the Australian Government have removed the following items from the Prohibited Items list: Umbrellas with metal points; Knitting and crochet needles; Pointed metal nail files (including nail clippers); Corkscrews; and. Racquets used in squash, tennis, badminton or any ...
Cancellations/Refunds: If you have booked with us via qantas.com, you can request a refund or Flight credit for your flight booking via Manage Booking and selecting the Cancel/Voucher button, (before cancelling your booking check the fare conditions applicable to your fare type including refund and cancellations information, to find out more ...
Qantas Customer Remediation Program. Find answers to your Manage Booking questions. From seat selection, change flights, upgrade flights, meal selection and more.
When booking a flight on qantas.com, you can find the fare rules by clicking on the fare name in the search results table. You have the option to compare the rules of different fares for the same flight. For bookings made through other channels: Contact your local Qantas office. View conditions for oneworld round the world fares.
Yes, if: Both your flights are booked on the same single booking and; Your flights are all with Qantas, or Qantas and Emirates, or Qantas and one world airlines. Your baggage will be transferred between flights for you, and you will receive your boarding pass for your onward flight*. Note Due to the need to authenticate travel documentation ...
Special requests must be made at least 24 hours before scheduled departure. Other conditions apply. Not all requests can be met, so you may wish to contact your travel agent or local Qantas office. For Jetstar bookings, limited assisted services are available. Visit Jetstar to view what Specific Assistance options are available.
Can I book a Flight Reward with a partner airline online? Classic Flight Rewards can be booked online at qantas.com, subject to the Qantas Frequent Flyer terms and conditions, for flights marketed and operated by: Also Qantas codeshare flights (flight operated by another airline with a 'QF' flight Number) on flights: to Tahiti on Air Tahiti Nui ...
Follow the below steps on the Customer Care Form to ensure a timely review of your claim. 1. Enter your contact details. Enter relevant contact information. 2. Select Category. Expense Reimbursement. Then follow the prompts relevant to your specific reimbursement request. For more information on flight changes, cancellations, and delays, visit ...