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In contrast, the work system approach defines work system carefully and uses it as a basic analytical concept. A work system is a system in which human participants and/or machines perform work (processes and activities) using information, technology, and other resources to produce products/services for internal or external customers.
One example is coding of workers' compensation claims, which are submitted in a prose narrative form and must manually be assigned standardized codes. AI is being investigated to perform this task faster, more cheaply, and with fewer errors. [16] [17] AI‐enabled virtual reality systems may be useful for safety training for hazard recognition ...
The phenomenon of a virtual workplace has grown in the 2000s as advances in technology have made it easier for employees to work from anywhere with an internet connection. The virtual workplace industry includes companies that offer remote work solutions, such as virtual meeting (teleconference) software and project management tools. Consulting ...
A work system is a system in which human participants and/or machines perform work (processes and activities) using information, technology, and other resources to produce products/services for internal or external customers. Co-production occurs in work systems in which customers are also participants, e.g., many work systems that provide ...
Job design or work design in organizational development is the application of sociotechnical systems principles and techniques to the humanization of work, for example, through job enrichment. The aims of work design to improved job satisfaction, to improved through-put, to improved quality and to reduced employee problems, e.g., grievances ...
Alter [18] [19] argues that viewing an information system as a special type of work system has its advantages. A work system is a system in which humans or machines perform processes and activities using resources to produce specific products or services for customers. An information system is a work system in which activities are devoted to ...
Collaborative management tools facilitate and manage group activities. Examples include: Document collaboration systems — help people work together on a single document or file to achieve a single final version; Electronic calendars (also called time management software) — schedule events and automatically notify and remind group members
Articulation work: cooperating individuals must be able to partition work into units, divide it amongst themselves and, after the work is performed, reintegrate it. [ 7 ] [ 8 ] Appropriation (or tailorability): how an individual or group adapts a technology to their own particular situation; the technology may be appropriated in a manner ...
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