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Service providers who are unable to meet these standards are dropped to a Value-added resellers. [citation needed] In 2019, Apple introduced a similar program to the Apple Authorized Service Provider Program, the Independent Repair Provider Program, which allows for independent businesses to do out-of-warranty service. [5]
The Genius Bar is a technical support service provided by Apple Inc. inside Apple Stores to support the use of its products and services. The locations provide concierge-style, face-to-face support for customers from "Geniuses" who are specially trained and certified by Apple, with multiple levels of certification depending on the products serviced.
Apple began the program last year in the United States after years of lobbying against state-level "right to repair" bills that would have compelled it to provide parts to independent shops.
An authorized service provider (ASP) or Authorized Repair Provider (ARP) is defined in New York General Business Law § 399-nn is defined to mean "An individual or business who has an arrangement with the original equipment manufacturer under which the original equipment manufacturer grants to the individual or business a license to use a trade name, service mark, or other proprietary ...
Requires manufactures of certain electronic products to make documentation, parts, and tools for diagnosis, maintenance, or repair available to independent repair providers and consumers. It is the first right-to-repair law to address home appliances; the Verge called it 'groundbreaking' [41] 2023: California enacts a Right to Repair Act [42]
Louis Anthony Rossmann (born November 19, 1988) [3] [4] is an American independent electronics technician, YouTuber, and right to repair activist. He is the owner and operator of Rossmann Repair Group in Austin, Texas (formerly New York City), a computer repair shop established in 2007 which specializes in logic board-level repair of MacBooks.
AppleCare+ is Apple's brand name for extended warranty and technical support plans for their devices. AppleCare+ extends the devices' one-year limited warranty and the ninety days of technical support (which is known as basic AppleCare).
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