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If you're using broadband (cable) internet and you can't connect, try the following troubleshooting steps in the order listed until you get up and running again. 1. Check if you can visit other sites with a different browser - If you can go to another site, the problem may be associated the browser you're using.
An active internet connection is required to be able to access all the best that America Online® offers. If you're using dial-up internet and can't connect, try the following troubleshooting steps: Check the dial tone - If you DO have one, it's likely the problem has something to do with your computer. If you DON'T, it's likely the problem has ...
First, turn off call waiting from Dialing options and make sure your modem phone line has dial tone. Also, try using a different access code. If you’re still having trouble, please call our customer support at 1-800-827-6364.
DSL uses these higher frequencies to send digital data between the DSL modem and the local switching center, without interfering with normal telephone service. At the local switching center the data is transferred directly between the customer's phone line and internet lines, so DSL signals do not travel through the telephone network itself.
Cable modem termination system. A cable modem termination system (CMTS, also called a CMTS Edge Router) [1] is a piece of equipment, typically located in a cable company's headend or hubsite, which is used to provide data services, such as cable Internet or Voice over IP, to cable subscribers.
A modem flap is when the connection by the modem to the head-end has been dropped (gone offline) and then comes back online. The time offline or rate of flap is not typically recorded, only the incidence. While this is a common occurrence and usually unnoticed, if a modem's flap is extremely high, these disconnects can cause service to be ...
To use Xumo, you need to be a Spectrum cable TV subscriber and a Spectrum internet customer. Currently, most Spectrum customers get cable TV access through what’s called a “set top box,” or ...
With AOL Dialer set as your default dialer, you can connect to the Internet by launching most Internet applications like web browsers or AOL Desktop Gold. The Dialer will launch automatically and prompt you to sign in. Note: This method may not work with all Internet applications. To connect with the Dialer first: