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The Consumer Council for Water (CCW) is a non-departmental public body whose sponsor department is Defra. CCW is independent of both the regulator, Ofwat, and the water companies. CCW represents the interests of water and sewerage consumers in England and Wales. The organisation also provides impartial advice and advocacy for aggrieved customers.
Water supply and sanitation in the United Kingdom is provided by a number of water and sewerage companies.Twelve companies and organisations provide drainage and sewerage services, each over a wide area, to the whole United Kingdom; and supply water to most customers in their areas of operation.
Energy Ombudsman [165] - With over 2,500 energy companies signed up to our scheme, the Energy Ombudsman is the only alternative dispute resolution scheme in the UK energy sector. The Energy Ombudsman is approved by Ofgem to impartially and independently handle disputes between consumers and energy suppliers [166] including: gas and electricity ...
The Liberal Democrats are set to call for regulator Ofwat to be abolished as part of plans to overhaul the UK’s water industry. Give charities power to take polluting water companies to court ...
Companies allegedly initiated so-called ‘dry spills’ 388 times in 2022, even during periods of drought and on the hottest day on record Water companies accused of illegal dumping of sewage ...
In May, Water UK, the industry body that represents water companies, apologized that the industry “has not shown the leadership it should have done on sewage spills” and said it would spend an ...
The economic regulator of water companies in England and Wales is the Water Services Regulation Authority, Ofwat and The Drinking Water Inspectorate (DWI) provides independent reassurance to consumers that supplies are safe and of drinking water quality.
The Water Services Regulation Authority, or Ofwat, is the body responsible for economic regulation of the privatised water and sewerage industry in England and Wales.Ofwat's main statutory duties include protecting the interests of consumers, securing the long-term resilience of water supply and wastewater systems, and ensuring that companies carry out their functions and are able to finance them.
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