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Crisis management is the process by which an organization deals with a disruptive and unexpected event that threatens to harm the organization or its stakeholders. [1] The study of crisis management originated with large-scale industrial and environmental disasters in the 1980s.
In a safety region, there are four components: the regional fire department, the regional department for medical care (ambulances and psycho-sociological care etc.), the regional dispatch and a section for risk- and crisis management. The regional dispatch operates for police, fire department and the regional medical care.
This collaboration is designed to prevent any level from being overwhelmed in times of crisis. Tiered response refers to the efficient management of incidents, so that such incidents are handled at the lowest possible jurisdictional level and supported by additional capabilities only when needed.
ICS basic organization chart (ICS-100 level depicted) The Incident Command System (ICS) is a standardized approach to the command, control, and coordination of emergency response providing a common hierarchy within which responders from multiple agencies can be effective.
The National Incident Management System (NIMS) is a standardized approach to incident management developed by the United States Department of Homeland Security. The program was established in March 2004, [ 1 ] in response to Homeland Security Presidential Directive -5, [ 1 ] [ 2 ] issued by President George W. Bush .
In 2004, the Federal Emergency Management Agency created the National Incident Management System which addresses interoperability by providing standardized definitions for different software to utilize. The National Incident Management System prescribes several required features that these systems must incorporate. [6]
The Information Systems for Crisis Response and Management (ISCRAM) Community is an international community of researchers, practitioners and policy makers involved in or concerned about the design, development, deployment, use and evaluation of information systems for crisis response and management.
[1] Disaster informatics or crisis informatics is the study of the use of information and technology in the preparation, mitigation, response and recovery phases of disasters and other emergencies. Disaster informatics or emergency involves increased use of technology to depict how people can react to emergencies and other disasters that ...
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