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The first use of a national emergency telephone number began in the United Kingdom in 1937 using the number 999, which continues to this day. [6] In the United States, the first 911 service was established by the Alabama Telephone Company and the first call was made in Haleyville, Alabama, in 1968 by Alabama Speaker of the House Rankin Fite and answered by U.S. Representative Tom Bevill.
Municipal police – 153 (112 connects to national police) ; Gas emergency and outages – 187; Electricity emergency and outages – 186; Water emergency and outages – 185; Non-emergency medical consultation - 184; Child abuse and family violence – 183; Telephone emergency and outages – 121; Poison control – 114.
In 1857, M. V. Bridwell was named the first chief of police, and paid watchmen (discreetly appointed men referred to as "secret police") were first utilized in 1867. In 1885, a three-man board of public works was created in Knoxville to give more structured oversight to police officers and other city employees. [1]
Enhanced 911 (E-911 or E911) is a system used in North America to automatically provide the caller's location to 911 dispatchers. 911 is the universal emergency telephone number in the region. In the European Union, a similar system exists known as E112 (where 112 is the emergency access number) and known as eCall when called by a vehicle.
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The National Emergency Number Association (NENA) long-term solution for emergency calling, referred to as the i3 Solution, assumes end-to-end Internet Protocol (IP) signaling from the Voice over IP (VoIP) endpoint to an IP-enabled Public Safety Answering Point (PSAP), with callback and caller location information provided to the PSAP with the call.
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The first use of 3-1-1 for informational services was in Baltimore, Maryland, where the service commenced on 2 October 1996. [2] 3-1-1 is intended to connect callers to a call center that can be the same as the 9-1-1 call center, but with 3-1-1 calls assigned a secondary priority, answered only when no 9-1-1 calls are waiting.