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2. Demand letter - Wikipedia

   en.wikipedia.org/wiki/Demand_letter

   A demand letter, letter of demand, [1] (of payment), or letter before claim, [2] is a letter stating a legal claim (usually drafted by a lawyer) which makes a demand for restitution or performance of some obligation, owing to the recipients' alleged breach of contract, or for a legal wrong.

3. Civil recovery - Wikipedia

   en.wikipedia.org/wiki/Civil_recovery

   Civil recovery is the method in some legal systems employed to recover the proceeds of crime, instead of, or in addition to, criminal court proceedings. [1]Many retailers, or agents acting on their behalf, utilize civil recovery to recover the value of property (including intellectual property) obtained through unlawful conduct (i.e. theft, burglary, larceny, fraud etc.).

4. Terms of Service - AOL Legal

   legal.aol.com/legacy/terms-of-service/full-terms/...

   If you register for a fee-based Service, you must designate a payment method and provide us with accurate billing and payment information. All billing information, including payment method, must be kept up to date. We will bill you for all fee-based Services through the payment method that is associated with any of your fee-based Services.

5. List of email subject abbreviations - Wikipedia

   en.wikipedia.org/wiki/List_of_email_subject...

   Used at the beginning of the subject when the subject of the email is the only text contained in the email. This prefix indicates to the reader that it is not necessary to open the email. E.g., "1L: WFH today" WFH – work from home. Used in the subject line or body of the email. NONB – Non-business. Used at the beginning of the subject when ...

6. 3 things you should never say in an email subject line - AOL

   www.aol.com/article/finance/2016/09/08/3-things...

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7. Dunning (process) - Wikipedia

   en.wikipedia.org/wiki/Dunning_(process)

   Communications progress from gentle reminders to threatening letters and phone calls and more or less intimidating location visits as accounts become more overdue. Laws in each country regulate the form that dunning can take. It is generally unlawful to harass or threaten consumers. It is acceptable to issue firm reminders and to take all ...