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Wells Fargo's sales culture and cross-selling strategy, and their impact on customers, were documented by the Wall Street Journal as early as 2011. [5] In 2013, a Los Angeles Times investigation revealed intense pressure on bank managers and individual bankers to produce sales against extremely aggressive and even mathematically impossible [7] quotas. [8]
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If you think you are owed and have not received notification yet, the group advises customers to call Wells Fargo at 844-484-5089, Monday through Friday, from 9:00 a.m. to 6:00 p.m. ET, or file a ...
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Wells Fargo agreed to provide $50 million in direct down payment assistance to affected communities. [ 93 ] [ 92 ] In this suit, it was shown that in 2007 customers in the Chicago area who borrowed $300,000 from Wells Fargo through an independent broker had on average paid $2,937 more in broker fees if African-American, and $2,187 more if ...
Wells Fargo told Monroe that he was incorrectly issued starter checks, and that his son at the University of Illinois would have to visit a Chicago branch in person to access any of the money.