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CAS launched a national helpline in 2005, called Citizens Advice Direct, staff were based in Glasgow city centre. [ 1 ] In 2012 a study showed that most of CAS's activity was the provision of advice across five areas: benefits, debt, employment, housing and relationship. [ 2 ]
Consumer Scotland (Scottish Gaelic: Luchd-Cleachdaidh Alba) is a non-ministerial office of the Scottish Government. [2] It was established in 2022 following the passage of the Consumer Scotland Act 2020 as the statutory independent voice for Scottish consumers. This act defines the general functions of the organisation: [3] [4]
Citizens Advice Edinburgh (CAE), is a registered charity (number SC038195), based in Edinburgh, Scotland.Founded in 1939, Citizens Advice Edinburgh is a member of the Scottish Association of Citizens Advice Bureaux, and provides free, confidential, independent and impartial advice to Edinburgh residents.
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FSS has a vision of a food and drink environment in Scotland that benefits, protects and is trusted by consumers. FSS has a role in providing information and advice on food safety and standards, nutrition and labelling. The information provided is intended to be independent, consistent, evidence-based and consumer-focused.
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Following the UK Government's 2010 Spending Review, funding from the Department for Business, Innovation and Skills (BIS) for Consumer Focus was redirected to the Citizens Advice Bureau service, and in May 2013 Consumer Focus was renamed Consumer Futures. It was abolished as a non-departmental public body on 1 April 2014, when it was merged ...
Business Gateway provides free business support and impartial advice, and helps thousands of start-up and existing businesses in Scotland each year. The Business Gateway National Unit is located within COSLA and provides national functions to support Local Authorities in the delivery of services at a local level.