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  2. Knowledge process outsourcing - Wikipedia

    en.wikipedia.org/wiki/Knowledge_process_outsourcing

    Knowledge process outsourcing (KPO) describes the outsourcing of core information-related business activities [1] which are competitively important or form an integral part of a company's value chain. [2] KPO requires advanced analytical and technical skills as well as a high degree of specialist expertise. [3] [4]

  3. Offshoring - Wikipedia

    en.wikipedia.org/wiki/Offshoring

    Knowledge Process Outsourcing (KPO) is a type of outsourcing that involves or requires more advanced technical skills and a higher level of expertise. Customer Support Outsourcing (CSO) involves delegating customer service functions to offshore call centres or service providers to handle inquiries, complaints, and assistance.

  4. 15 Biggest Outsourcing Companies in the World - AOL

    www.aol.com/news/15-biggest-outsourcing...

    The continuous growth in the outsourcing sector resulted in the emergence of subspecialties including IT-enabled services, knowledge process outsourcing, legal or professional outsourcing ...

  5. Firstsource - Wikipedia

    en.wikipedia.org/wiki/Firstsource

    Firstsource started its operations in 2001 as ICICI InfoTech Upstream Ltd, a business process outsourcing organisation wholly owned by ICICI Bank, India’s largest private financial services organisation. [6] Its name was changed to Firstsource Solutions Limited in 2006. [7] The same year, Firstsource opened a branch office in the Philippines. [6]

  6. Outsourcing - Wikipedia

    en.wikipedia.org/wiki/Outsourcing

    Outsourcing Roadmap. Business process outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a third-party service provider. Originally, this was associated with manufacturing firms, such as Coca-Cola that outsourced large segments of its supply chain ...

  7. eClerx - Wikipedia

    en.wikipedia.org/wiki/EClerx

    In April 2012, eClerx acquired Agilyst Inc, a US-based knowledge process outsourcing firm. [10] On 31 March 2015, eClerx acquired Creative Services Agency CLX Europe, for €25 million. [11] In December 2020, it entered into agreement to purchase US-based company engaged in providing digital marketing and back office services, Personiv. [12]

  8. Syntel, Inc. - Wikipedia

    en.wikipedia.org/wiki/Syntel,_Inc.

    Syntel Private Limited operates its business through four segments: Application Outsourcing, Knowledge Process Outsourcing, e-Business and TeamSourcing [buzzword].The Application Outsourcing segment provides outsourcing services for ongoing management, development and maintenance of customer's business applications.

  9. Category:Outsourcing - Wikipedia

    en.wikipedia.org/wiki/Category:Outsourcing

    Outsourcing is included in the JEL classification codes as JEL: L24, M55 ... Knowledge process outsourcing; L. Labour brokering; Legal outsourcing; LEO (computer) M.

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