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  2. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    If you've cleared the cache in your web browser, but are still experiencing issues, you may need to restore its original settings.This can remove adware, get rid of extensions you didn't install, and improve overall performance.

  3. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    There can be many reasons why your browser crashes. However, most of these issues can be fixed with a simple and quick solution. Before trying the solution below, please report this issue by using the Report a Bug section that can be accessed by clicking the Help menu at the top. 1. Click the Edit menu at the top | Select Footprints to Clear. 2.

  4. Restore a missing AOL Desktop Gold icon or shortcut

    help.aol.com/articles/restore-my-missing-aol...

    There's no reason to waste time looking through your Start menu to launch Desktop Gold when you can have the shortcut ready and waiting for you right on your desktop.

  5. Fix problems signing in to AOL Mail

    help.aol.com/articles/fix-problems-signing-in-to...

    Sometimes the old "turn it off and on again" actually works. In this case, try completely signing out of your account then sign back in. Many times, this will help, especially in cases of bad passwords or some simple browser issues.

  6. Update AOL Mail settings

    help.aol.com/articles/aol-mail-mail-settings

    1. Click the Block Senders tab. 2. In the box under "Block mail from addresses I specify," enter the email address you want blocked. 3. Click the + icon 4. Alternatively, to remove the address, click the X icon next to the address you want removed.

  7. Fix problems with the AOL app on Android

    help.aol.com/articles/aol-app-troubleshooting

    Verified for version 4.4 and later. 1. Open the Settings app. 2. Tap Apps. 3. Tap AOL. 4. Tap Force Stop. 5. If prompted, tap Force Stop again to confirm. 6. Relaunch the app and attempt to reproduce the issue.

  8. Find missing emails in AOL Mail

    help.aol.com/articles/find-missing-emails-in-aol...

    Missing one of your emails is annoying, especially the ones important for you and it could lead to a lot of frustration. Learn what are the primary reasons why your email might be hard to find and suggestions on how to handle each situation. Emails are in an unexpected folder

  9. Access old mail and address book contacts with an inactive ...

    help.aol.com/articles/what-happens-to-my-email...

    Click on any folder under Saved on My PC to access your locally stored emails. 7. Double click an email to open it. 8. Click the ...