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  2. HP Service Manager software - Wikipedia

    en.wikipedia.org/wiki/HP_Service_Manager_software

    Service Manager is an ITSM Tool using the ITIL framework providing a web interface for corporate changes, releases and interactions (request fulfillment) supported by a Service catalog and CMDB. For a summary of the functionality, screenshots , data sheets , white papers and more information refer to the sources listed above.

  3. Supportworks - Wikipedia

    en.wikipedia.org/wiki/Supportworks

    Supportworks is an issue tracking system designed for use in help desk and information technology (IT) environments. Two branches of the software are developed concurrently, Supportworks ITSM, a certified ITIL compatible IT service management (ITSM) solution, [4] and Supportworks Helpdesk Professional. [3]

  4. Axios Systems - Wikipedia

    en.wikipedia.org/wiki/Axios_Systems

    Axios Systems was a provider of Service Desk, IT Service Management and IT asset management software. Its assyst enterprise application suite was the first to support ITIL best practices. In March 2021, the company was acquired by IFS AB and its product was rebranded as IFS assyst. [2]

  5. Omnitracker - Wikipedia

    en.wikipedia.org/wiki/Omnitracker

    In 2000, the focus on service management processes according to ITIL has been implemented in the Omnitracker. Numerous international clients [8] use Omnitracker as mission-critical system in different service and technical processes. Omnitracker 2012 has been classified by the analyst group, Info-Tech Research Group as a 'Value Champion' software.

  6. ServiceNow - Wikipedia

    en.wikipedia.org/wiki/ServiceNow

    ServiceNow, Inc. is an American software company based in Santa Clara, California, that develops a cloud computing platform to help companies manage digital workflows for enterprise operations. Founded in 2003 by Fred Luddy , ServiceNow is listed on the New York Stock Exchange and is a constituent of the Russell 1000 Index and S&P 500 Index . [ 2 ]

  7. Omninet - Wikipedia

    en.wikipedia.org/wiki/Omninet

    Omninet 2012 was evaluated by analysts Info-Tech Research Group as one of the world's leading ITSM tool vendor and classified as an 'Innovator' in Enterprise Service Desk. [2] In the market research for 2017, the German analyst "Research in Action" compared the 20 best of about 250 providers of IT and Enterprise Management Software in Germany ...

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