Search results
Results from the WOW.Com Content Network
Business communication is the act of information being exchanged between two-parties or more for the purpose, functions, goals, or commercial activities of an organization. [1] Communication in business can be internal which is employee-to-superior or peer-to-peer, overall it is organizational communication.
[63] [64] [65] Communication can fail if the source does not address the needs of the receiver on the right level. For example, an employer may try to motivate the employees by encoding the message in terms of lower-level needs. This attempt may fail if the employees decode this message as being about higher-level needs.
Many models of communication include the idea that a sender encodes a message and uses a channel to transmit it to a receiver. Noise may distort the message along the way. The receiver then decodes the message and gives some form of feedback. [1] Models of communication simplify or represent the process of communication.
Communication is not an individual experience it is an inherently social phenomenon. [5] [23] Meaning is an ongoing, updating, and always social process. Premise 4 is that the agent of action (both human and non-human) remains an open question. CCO theory embraces the ability of artifacts to shape the actions of members of the organization.
An example is the relation between sender and receiver: it influences the goal of communication and the roles played by the participants. Schramm's criticism of linear models of communication, which lack a feedback loop, has been very influential.
[2] [10] [12] For example, Greenberg and Salwen state: "Although Lasswell's model draws attention to several key elements in the mass communication process, it does no more than describe general areas of study. It does not link elements together with any specificity, and there is no notion of an active process."
Business correspondence means the exchange of information in a written format for the process of business activities. Business correspondence can take place between organizations, within organizations or between the customers and the organization. The correspondence refers to the written communication between persons.
This means that there is a need for an additional channel within the communication process, so it is a more accurate representation of the current business environment. Businesses are now having to take into consideration both opinion leaders and opinion formers who have a great influence over today's society and their perceptions.