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Return fraud is the act of defrauding a retail store by means of the return process.There are various ways in which this crime is committed. For example, the offender may return stolen merchandise to secure cash, steal receipts or receipt tape to enable a falsified return, or use somebody else's receipt to try to return an item picked up from a store shelf.
Return merchandise authorization. A return merchandise authorization ( RMA ), return authorization ( RA) or return goods authorization ( RGA) is a part of the process of returning a product to receive a refund, replacement, or repair to which buyer and seller agree during the product's warranty period. [1] [2]
Product return. The return policy posted at a Target store. In retail, a product return is the process of a customer taking previously purchased merchandise back to the retailer, and in turn receiving a refund in the original form of payment, exchange .
Customer retention refers to the ability of a company or product to retain its customers over some specified period. [ 1] High customer retention means customers of the product or business tend to return to, continue to buy or in some other way not defect to another product or business, or to non-use entirely.
Happy Returns is a software and reverse logistics company that works with online merchants to handle product returns. Purchased items can be returned in person without boxes or labels at third-party locations known as "Return Bars" including Staples Inc. , Cost Plus World Market , and Petco stores, [ 1 ] with specific locations searchable on ...
In marketing, customer lifetime value ( CLV or often CLTV ), lifetime customer value ( LCV ), or life-time value ( LTV) is a prognostication of the net profit contributed to the whole future relationship with a customer. The prediction model can have varying levels of sophistication and accuracy, ranging from a crude heuristic to the use of ...
In email, a return receipt is an acknowledgment by the recipient's email client to the sender of receipt of an email message. What acknowledgment, if any, is sent by the recipient to the sender is dependent on the email software of the recipient. Two notification services are available for email: delivery status notifications (DSNs) and message ...
an entrepreneur or trader (sometimes a commercial Intermediary) - a dealer who purchases goods for re-sale. [ 8][ 1] an end user or ultimate customer who does not re-sell the things bought but is the actual consumer or an agent such as a Purchasing officer for the consumer. [ 8][ 1] A customer may or may not also be a consumer, but the two ...