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Topping the complaint list were cell-phone companies, with 38,420 complaints, up 41% over 2010. After that, the list includes (in order of number of gripes): new-car dealers
Consumer Reports has been sued several times by companies unhappy with reviews of their products. Consumer Reports has fought these cases vigorously. [73] [page needed] As of October 2000, Consumer Reports had been sued by 13 manufacturers and never lost a case. [61] [74]
CarComplaints.com was recommended in a June 2010 report from the Consumer Federation of America titled Consumer Complaint Websites: An Assessment. [9] The CFA's report compared six generic complaint websites but singled out CarComplaints.com as a specialized resource for "consumers interested in automobiles, who should begin with carcomplaints ...
For example, it was reported that Wells Fargo Auto is giving repossession agencies an extra $500 per vehicle to rope in car owners who have strayed off the payment path.
Consumer complaints against car dealerships are usually investigated by the Attorney General's office in the state where the dealership is located. In states where the DMV licenses and regulates car dealerships, the DMV may have responsibility for initially handling consumer complaints and the state AG's office becomes involved only when there ...
Fake COVID-19 cures and other pandemic-related fraud joined this year's list of top complaints along with the usual suspects, according to a new report by the Consumer Federation of America (CFA).
The Better Business Bureau (BBB) is an American private, 501(c)(6) nonprofit organization founded in 1912. BBB's self-described mission is to focus on advancing marketplace trust, [2] consisting of 92 independently incorporated local BBB organizations in the United States and Canada, coordinated under the International Association of Better Business Bureaus (IABBB) in Arlington, Virginia.
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