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TruConnect is an American mobile virtual network operator that sells mobile hotspots and smartphones, 3G/4G LTE mobile data plans and prepaid cell phone talk & text plans on both T-Mobile and Verizon networks. TruConnect was the first prepaid broadband provider in the U.S. to offer a pay-as-you-go, portable Wi-Fi service plans. [1]
Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.
Operates on Verizon's native 4G/LTE network and WiFi calling (no 3G – Verizon will shut this down at the end of 2020 anyway or roaming- some reports of LTEiRA roaming with talk and text). No toll-free customer service #; service provided via in-app chat, text, Facebook, or Twitter; callbacks by request.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
The service was shut down on August 31, 2021, in favor of Visible. [51] [52] On November 23, 2021, Verizon purchased TracFone Wireless which was worth an approximately $6.25 billion. [53] On September 30, 2024, after a massive outage, Verizon confirmed that its cell service was back online. [54]
Customer support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 1 ]
Assurance Wireless USA, L.P. [1] is a telephone service subsidized by the federal Lifeline Assistance program, a government benefit program supported by the federal Universal Service Fund. The service provides to low-income eligible people a free phone, [ 2 ] [ 3 ] free monthly data, unlimited texting, and free monthly minutes.
According to an email to its user base from Director of Service & Operations, Paula Booth, Truphone "took this hard decision to allow us focus on our core business". [ Update per website 2023-12-22 ] Due to changes in payment systems, consumer prepaid service top-ups are no longer supported; after 180 days of no usage such accounts are terminated.
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