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2. Restore your browser to default settings - AOL Help

   help.aol.com/articles/reset-web-settings

   This can remove adware, get rid of extensions you didn't install, and improve overall performance. Restoring your browser's default settings will also reset your browser's security settings. A reset may delete other saved info like bookmarks, stored passwords, and your homepage.

3. Fix problems reading or receiving AOL Mail

   help.aol.com/articles/fix-problems-reading-or...

   The image sent may have been sent as an attachment rather than an embedded image. If the image is sent as an attachment, you'll need to download it before you can view the image. Reset your web settings. Sometimes installing multiple browsers can result in your web settings getting changed.

4. Troubleshooting AOL Desktop Gold

   help.aol.com/articles/aol-desktop-troubleshooting

   Refer to our help article Download or upgrade your web browser for more information. Missing Emails, Folders, Favorites, Toolbar icons, Username on dialog box, and changes in settings not saving If you are missing items or your settings are not saving correctly, try the solutions listed below.

5. Fix problems signing in to AOL Mail

   help.aol.com/articles/fix-problems-signing-in-to...

   If you're using an older or outdated browser, such as Internet Explorer, you may need to access AOL Mail from a different browser. If you don't have an updated or supported browser installed on your computer, update your existing browser or download a new one.

6. Update AOL Mail settings

   help.aol.com/articles/aol-mail-mail-settings

   Change any of the following settings, then click Save to finalize your selection: • Cc/Bcc Select whether or not you want Cc/Bcc displayed. • Default Compose Mode Select how you want the compose screen displayed.

7. AOL Mail

   mail.aol.com

   Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

8. Enable cookies in your web browser - AOL Help

   help.aol.com/articles/enable-cookies-in-your-web...

   A cookie is a small piece of data stored on your computer by your web browser. With cookies turned on, the next time you return to a website, it will remember things like your login info, your site preferences, or even items you placed in a virtual shopping cart!

9. Clear cache on a web browser - AOL Help

   help.aol.com/articles/clear-cookies-cache...

   • Clear your browser's cache in Chrome. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft and can't be updated. We recommend you download a new browser.