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But America’s customer service nightmare is not experienced equally by all segments of society. According to Harvard Business Review, “women, African Americans, and Latinos ...
In 2021, the banking reviews site MyBankTracker listed the most common complaints in its reviews: excessive fees, poor customer service, bounced checks, overdraft fees, loan issues, major errors ...
The Better Business Bureau (BBB) is an American private, 501(c)(6) nonprofit organization founded in 1912. BBB's self-described mission is to focus on advancing marketplace trust, [2] consisting of 92 independently incorporated local BBB organizations in the United States and Canada, coordinated under the International Association of Better Business Bureaus (IABBB) in Arlington, Virginia.
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Complaints were pouring in Thursday from Capital One users reporting deposit issues with the banking service. ... "Customer service told me everything should be working in about 2 hours and it’s ...
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