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Avaya LLC(/ ə ˈ v aɪ. ə /), formerly Avaya Inc., is an American multinational technology company headquartered in Morristown, New Jersey, [3] that provides cloud communications and workstream collaboration services. The company's platform includes unified communications and contact center services.
Cross Telecom (founded in 1996) is located in Bloomington, Minnesota. [1] Cross is a company produces a range of products and services relating to the telecommunications industry that include: VOIP, networking, unified communications, Avaya maintenance & support, and professional services.
Businesses can rely on contact center telephony services to respond to their customers’ queries over phone, email, chat, fax, etc. Integrating it with their customer relationship management tools, entire contact details of customers and their interaction sessions with different customer service representatives can be found at one place.
Avaya Unified Communications Management in Computer Networking is the name of a collection of GUI software programs from Avaya. It uses a service-oriented architecture (SOA) that serves as a foundation forunifying the configuration and monitoring of Avaya Unified Communications Servers and data systems .
Avaya Virtual Services Platform 7000 Series or VSP 7000 is a set standalone/Stackable Switches, used in enterprise data networks, and data centers, manufactured by Avaya. This product is primarily offered to satisfy the Top-of-Rack (ToR) role for server farms and virtualized data centers.
This page was last edited on 31 October 2023, at 12:17 (UTC).; Text is available under the Creative Commons Attribution-ShareAlike 4.0 License; additional terms may apply.
Tenovis has its head office situated in Frankfurt/Main, its main 'Product portfolio' consists of communication solutions, among them being: Private branch exchange, call center, business recovery center (backup computer centers), customer relationship management, voice messaging, cross-linking and services for enterprises and national authorities.
Unified communications (UC) is a business and marketing concept describing the integration of enterprise communication services such as instant messaging (chat), presence information, voice (including IP telephony), mobility features (including extension mobility and single number reach), audio, web & video conferencing, fixed-mobile convergence (FMC), desktop sharing, data sharing (including ...
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related to: avaya contact center solutions