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2. Delta customers lost time, money after major tech outage. How ...

   www.aol.com/delta-customers-lost-time-money...

   Another key point: "Delta is permitting customers with Delta travel booked from July 19-28 who no longer wish to travel to cancel and request a refund of the unflown portion of their trip ...

3. Calder’s Cancellation Challenge: airlines with the best and ...

   www.aol.com/calder-cancellation-challenge...

   With Qatar Airways doing the same in November and Delta in December, ... and a £500 ticket to London on British Airways. Taking into account the refund from Qatar Airways, I am about £550 down ...

4. Delta faces class action lawsuit over alleged refund refusals

   www.aol.com/news/delta-faces-class-action...

   A class action lawsuit has been filed against Delta Air Lines, alleging that the company refused to issue refunds after a global tech outage caused thousands of flight cancellations. The lawsuit ...

5. Airline ticket - Wikipedia

   en.wikipedia.org/wiki/Airline_ticket

   An airline ticket is a document or electronic record, issued by an airline or a travel agency, that confirms that an individual is entitled to a seat on a flight on an aircraft. The airline ticket may be one of two types: a paper ticket, which comprises coupons or vouchers; and an electronic ticket (commonly referred to as an e-ticket).

6. No-show (airlines) - Wikipedia

   en.wikipedia.org/wiki/No-show_(airlines)

   No-shows occur when the Travel Agent fails to cancel a booking that is not required by the customer which leads to inventory spoilage. If the reservation is not cancelled it may result in a No-show rebooking/refund restrictions may apply for no-show after ticketing. Un-ticketed segments which result in No-Show shall be liable to penalty fees. [5]

7. Overselling - Wikipedia

   en.wikipedia.org/wiki/Overselling

   With many networks, including the UK and French systems, a contrast is offered between advance-purchase tickets, which do guarantee a (specific) seat and are therefore often non-refundable, and "walk-on" tickets purchased on the day of travel, which do not; these passengers may be forced to stand or take a tip-up seat in a vestibule.