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Smartphone, Tablet, or Wearable. Search for a local Samsung support center and drop by or call for an appointment. From cracked screens to transferring data, our techs are ready to help.
Get support from Samsung Experts and Samsung Care Pros, 24 hours a day, 7 days a week. Explore your service options, some of which can be handled fully online. Speak directly with a Samsung Care Pro or schedule a time for us to call you. Samsung Care is here to help.
Start a repair request, check the repair status, or find a service center near you for Samsung TVs, home appliances, Galaxy tablets, and wearables.
4.1 (2655 reviews) 3209 Vestal Pkwy E. Vestal, NY 13850. (607) 777-1489. Directions. Store Hours. Curbside Hours. Services Offered. Geek Squad Services. Apple Shop. Windows Store. Samsung Experience Shop. Car & GPS Installation Services. Apple Authorized Service Provider. Trade-In. On This Page: Shop. Specialty Shops & Services. Explore. FAQs.
Click here to set up or track a service request. Our team of professionals will help diagnose, troubleshoot, or repair your product (if needed). Go to Product Support. If you purchased Samsung Care+ protection for a device and need to file a claim, use one of the corresponding links below:
Find a Samsung store. A handful of Samsung brick-and-mortar sites offer in-person repairs. Check this map to see if there’s one near you. Go to a designated independent service provider.
Support. 1. Open the Samsung Members App. 2. Click 'Support' at the lower right hand corner. 3. Scroll down and click 'Find a service center'. 4. Scroll down and click 'SELECT YOUR PRODUCT TYPE' and choose what kind of device are you planning to get repaired.
#1 Service Center Network Coverage in the US for mobile devices. Start your fix with a click by easily scheduling an appointment online or creating a mail-in repair request online. We offer repair help at home with our "we come to you" service, for an additional $30 service fee.
How do I find product support information? Where can I find warranty support? How do I repair or service my product? Still Need Help? You can always contact us through live chat, scheduling a call, or requesting email support.
Customer service agents are available to support you with all of your Samsung needs. To speak with an agent, simply answer a few questions on our Contact Us page about how we can help, and then get connected with an agent for support.