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Computer-aided dispatch. Computer-aided dispatch (CAD), also called computer-assisted dispatch, is a method of dispatching taxicabs, couriers, field service technicians, mass transit vehicles or emergency services assisted by computer. It can either be used to send messages to the dispatchee via a mobile data terminal (MDT) and/or used to store ...
Field service management (FSM) refers to the management of a company's resources employed at or en route to the property of clients, rather than on company property. Examples include locating vehicles, managing worker activity, scheduling and dispatching work, ensuring driver safety, and integrating the management of such activities with inventory, billing, accounting, and other back-office ...
www.toatech.com. TOA Technologies is an American software-as-a-service company that develops, markets and sells ETAdirect, a web-based applications solution for companies with small, medium, and large mobile workforces across the world. Headquartered in Beachwood, Ohio, its products include advanced tools for automating and optimizing planning ...
Under new leadership in 1994, it began developing additional software and providing consulting to in-house billing departments. [7] [10] During this period, it developed CSG Workforce Express® (now Field Service Management), a suite of software products that manage the dispatch of technicians and other logistics at customer sites. Workforce ...
Dispatch (logistics) Dispatch is a procedure for assigning employees (workers) or vehicles to customers. Industries that dispatch include taxicabs, couriers, emergency services, as well as home and commercial services such as maid services, plumbing, HVAC, pest control and electricians. With vehicle dispatching, clients are matched to vehicles ...
Modular Mining is a privately held company that develops, manufactures, markets, and services mining equipment management systems, headquartered in Tucson, Arizona, U.S.A. Modular's DISPATCH Fleet Management System is available in eight languages, and has been deployed at more than 250 active mine sites; among these are nine of the ten highest-producing surface mines in the world.
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