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If you're running into this problem, you might want to log in to your account via the "forgot password" thing and see if there's a place where you need to authorize Chase to have permission to use your phone number for 2FA. I tried looking around for it and couldn't find anything like that, but the option could be there.
Chases new idea of security is to scrub their passwords every month forcing everyone to create a new password monthly. Probably have the wrong password. Call customer support. It’s also happening on Barclays on desktop/laptop computers. Barclays app on iPhone works fine and no suspicious activity going on.
Well, I tried resetting my password. The last step is a one-time passcode is sent to my device. I pasted the passcode into the app and it said it was invalid. I tried this multiple times and it still won't recognize the passcode. I also tried logging into Chase via the browser and I got the same "username/password combination doesn't exist ...
When you log in to the site on a browser, go to the Security & privacy tab. In the bottom left, there will be a section titled Resources with the option "Add extra security when you sign in using a browser." Click on that, and there will be sliders for "Use 2-Step verification every time you sign in on a browser" and "Receive one-time codes by ...
Update - 10/6/2023 - just spoke with Chase customer service and they said the login is still not ...
2. Reset Microsoft Edge. 3. Use an alternative web browser. Let’s proceed and see the steps in a bit of detail. 1] Delete the cache. Launch the Edge browser. Go to ‘Settings and more’ option. Click ‘History‘ to expand the menu and select ‘Clear browsing data‘.
For whoever still dealing with this issue, you dont need to call the bank. Its an easy fix. On the Chase app, go to Profile & Settings -> Settings -> account settings -> manage linked accounts -> show my accounts -> click to link the account -> exit the app and then log in again, you will see the account shows up. 1. Reply.
By default all Chase accounts, banking, credit cards, investments be they personal or business show in the primary user's login by default. You can see the AU's card, they can't see your accounts and I don't understand your term "joint card" vs AU and if you're two players you should each open a CSP if you have the spend. 1. Reply. Award. Share ...
If it happened after a Windows update you can try to uninstall this update to fix your problem. Follow these steps you can uninstall this update. Search Control panel in search bar-> Click program -> Click View installed update ->Right-Click the update you want uninstall. -> -> ->.
Where I finally found it is under the main menu (hamburger menu), click on Security Settings, then scroll down to Resources, and then click on "Add extra security when you sign in using a browser". That brings up the option to toggle 2FA on or off. WTF. Wow. Thank you.