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  2. AOL Video - Troubleshooting - AOL Help

    help.aol.com/articles/aol-video-troubleshooting

    2. Click Start, select Programs or All Programs, and then click Windows Media Player. 3. Click the Help menu, and then click Check for Player Updates. 4. If there are any updates available for your Windows Media Player, follow the on-screen prompts to install them. Note: Windows Update is not a service that is supported by AOL. If you face any ...

  3. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    There can be many reasons why your browser crashes. However, most of these issues can be fixed with a simple and quick solution. Before trying the solution below, please report this issue by using the Report a Bug section that can be accessed by clicking the Help menu at the top.

  4. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    If you've cleared the cache in your web browser, but are still experiencing issues, you may need to restore its original settings.This can remove adware, get rid of extensions you didn't install, and improve overall performance.

  5. Download, install, or uninstall AOL Desktop Gold - AOL Help

    help.aol.com/articles/aol-desktop-downloading...

    Learn how to download and install or uninstall the Desktop Gold software and if your computer meets the system requirements.

  6. Troubleshoot a broadband internet connection - AOL Help

    help.aol.com/articles/troubleshooting-a...

    These suggestions are designed to help with broadband connections only. If you don't have broadband, you'll need to try other steps to fix problems with a dial-up internet connection.

  7. AOL Desktop Gold - AOL Help

    help.aol.com/products/new-aol-desktop

    AOL Desktop Gold combines all the things that you know and love about AOL, with the speed and reliability of the latest technology.

  8. Fix problems with Games on AOL.com - AOL Help

    help.aol.com/articles/troubleshooting-games-com...

    If you're having trouble loading or playing a game, try these to fix your issue: • Restart your computer. • Clear cookies, cache, history and footprints in your browser. • Check that Games on AOL.com windows aren't blocked by your pop-up blocker. • Update your video card drivers.

  9. Safe mode - Wikipedia

    en.wikipedia.org/wiki/Safe_mode

    For example, on Microsoft Windows, the user can also choose to boot to the Recovery Console, a small text-based troubleshooting mode kept separate from the main operating system (which can also be accessed by booting the install CD) or to various "safe mode" options that run the dysfunctional OS but with features, such as video drivers, audio ...