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The Seven Habits of Highly Effective Teens is a 1998 bestselling self-help book written by Sean Covey, [1] the son of Stephen Covey. [ 2 ] [ 3 ] The book was published on October 9, 1998 through Touchstone Books and is largely based on The Seven Habits of Highly Effective People . [ 4 ]
Customer support is a range of services to assist customers in making cost effective and correct use of a product. It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [ 1 ]
Technical support, commonly shortened as tech support, is a customer service provided to customers to resolve issues, commonly with consumer electronics. This is commonly provided via call centers, online chat and email. [1] Many companies provide discussion boards for users to provide support to other users, decreasing load and cost on these ...
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The perception of success of the customer service interactions is dependent on employees "who can adjust themselves to the personality of the customer". [2] Customer service is often practiced in a way that reflects the strategies and values of a firm. Good quality customer service is usually measured through customer retention.
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