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• Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.
Step away from your phone! If you don't know these new scams identified by the FCC, you could be a target. At this point, everyone has probably received a scam call (or a thousand).
Scams and fraud can come in the forms of phone calls, online links, door-to-door sales and mail. Below are common scams the New Jersey Department of Consumer Affairs warns of. Common phone scams:
Sometimes these emails can contain dangerous viruses or malware that can infect your computer by downloading attached software, screensavers, photos, or offers for free products. Additionally, be wary if you receive unsolicited emails indicating you've won a prize or contest, or asking you to forward a petition or email.
Call your carrier: Ask your carrier if they have any services to protect you from scam phone calls, or if you can, file a complaint about robocalls and robotexts.
Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.
Voice phishing, or vishing, [1] is the use of telephony (often Voice over IP telephony) to conduct phishing attacks.. Landline telephone services have traditionally been trustworthy; terminated in physical locations known to the telephone company, and associated with a bill-payer.
Some scam artists can disguise their phone number to make it look as though the real utility company is calling. Some scammers "use the legitimate company’s hold music and typical automated introduction to deceive customers who call them back." [3] Some scammers can mimic what a legitimate utility company employee may sound like. [4]