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Expectancy violations theory (EVT) is a theory of communication that analyzes how individuals respond to unanticipated violations of social norms and expectations. [1] The theory was proposed by Judee K. Burgoon in the late 1970s and continued through the 1980s and 1990s as "nonverbal expectancy violations theory", based on Burgoon's research studying proxemics.
1. Sender and receiver cognition and behaviors vary, since deceptive communication contexts vary in access to social cues, immediacy, relationship, conversational demands and spontaneity. 2. In deceptive interchanges, sender and receiver cognition and behaviors vary; relationships vary in familiarity (informational and behavioral) and valence. [11]
Motivation impairment effect (MIE) [1] is a hypothesised behavioral effect relating to the communication of deception.The MIE posits that people who are highly motivated to deceive are less successful in their goal (compared to those who are less motivated) when their speech and mannerisms are observed by the intended audience.
The authors of the book Snakes in Suits: When Psychopaths Go to Work describe a five-phase model of how a typical workplace psychopath tries to climb and maintain power: [6] Entry – psychopaths may use highly developed social skills and charm to obtain employment into an organization. At this stage it could be difficult to spot anything ...
Workplace incivility has been defined as low-intensity deviant behavior with ambiguous intent to harm the target. Uncivil behaviors are characteristically rude and discourteous , displaying a lack of regard for others. [ 1 ]
Workplace deviance, in group psychology, may be described as the deliberate (or intentional) desire to cause harm to an organization – more specifically, a workplace. The concept has become an instrumental component in the field of organizational communication .
The use of psychology in behavioral operations research links to the idea of judging the relationship between people's mental health and wellbeing and their behavior at work. Psychology experts often set up indicators to evaluate how an employee's surroundings, such as working environment and noise, can affect their productivity. [ 13 ]
Control systems are physical or procedural entities that aim to reduce counterproductive behaviors or increase the penalties for engaging in these behaviors in the workplace. [17] Sophisticated security systems are typically put in place with the intention of preventing counterproductive workplace behaviors but may be used in some situations as ...