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For Kemper Life, Accident and Health and Fire policy claims. For Homeowners, Renters, Condo, Mobile Home, or Flood personal property damage. Prefer to speak directly with a Claims Representative? Please contact your adjuster during local regular business hours.
For Auto claims, ask your adjuster about two-way texting for claim updates, document sharing, and more. Auto, Home and Commercial Auto Monday - Friday 8:00am - 5:00pm during local regular business hours.
Reporting A Claim with Infinity Insurance Agency. To report a claim, please call 1-800-463-4648. You will be asked some basic questions. Please have the policy number and loss date available to set up the claim. Claims do not have to be filed by the insured party.
For Kemper Auto and Kemper Personal Insurance policyholders, enter your policy number in the form below or go directly to the customer portal by selecting from the links below. For Kemper Life policyholders , please scroll down and click on the links to contact our Customer Service team.
The 'Text Now' feature is available 8 am to 8 pm CST daily and 8:30 am to 4:30 pm CST on Saturday.
Kemper Report A Claim
You will get a claim number, and that number will ensure that you get accurate and prompt service anytime you call. Our toll-free claims department number is 1-800-353-6737. Q. Will my rates or coverage be affected once I make a claim? A. Your auto insurance rates depend on a set of factors that may or may not include your claims history.