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  2. Layoffs, abusive calls, and AI fears: Inside the front ... - AOL

    www.aol.com/finance/layoffs-abusive-calls-ai...

    At the lower level, Amazon customer service agents, or CSAs, get paid hourly (from just north of $15 to a couple of dollars over $20 in the U.S.) to respond by phone, email, chat, and social to ...

  3. The Life and Death of an Amazon Warehouse Temp

    highline.huffingtonpost.com/articles/en/life-and...

    Amazon, for instance, says it has 90,000 full-time U.S. employees at its fulfillment and sorting centers—but it plans to bring on an estimated 100,000 seasonal workers to help handle this year’s peak. Many of these seasonal hires come through Integrity Staffing Solutions, a Delaware-based temp firm.

  4. Amazon workers are getting free Prime memberships - AOL

    www.aol.com/amazon-workers-getting-free-prime...

    Amazon will also offer the $139 yearly Prime benefit to employees for free. Amazon’s decision to raise wages is another sign of a tight jobs market for logistics workers, fueled by more ...

  5. How Amazon Changed Our Shopping Habits — For Better and Worse

    www.aol.com/amazon-changed-shopping-habits...

    Here’s a look at 11 more significant ways Amazon has shifted our approach to retail — for better and for worse. ... Amazon Empowers the Role of Customer Reviews ... Added the Most New Jobs in ...

  6. Criticism of Amazon - Wikipedia

    en.wikipedia.org/wiki/Criticism_of_Amazon

    Amazon.com offers the option to add an item to a user's cart or purchase it immediately with 1-Click. The company has been criticized for its alleged use of patents as a competitive hindrance; its " 1-Click patent" [ 2 ] may be the best-known example. Amazon's use of the 1-click patent against competitor Barnes & Noble 's website led the Free ...

  7. Enshittification - Wikipedia

    en.wikipedia.org/wiki/Enshittification

    Enshittification (alternately, crapification and platform decay) is a pattern in which online products and services decline in quality. Initially, vendors create high-quality offerings to attract users, then they degrade those offerings to better serve business customers, and finally degrade their services to users and business customers to maximize profits for shareholders.

  8. Amazon (company) - Wikipedia

    en.wikipedia.org/wiki/Amazon_(company)

    Amazon websites are country-specific (for example, amazon.com for the U.S. and amazon.co.uk for UK) though some offer international shipping. [49] Visits to amazon.com grew from 615 million annual visitors in 2008, [50] to more than 2 billion per month in 2022. [citation needed] The e-commerce platform is the 12th most visited website in the ...

  9. Amazon's expanded job cuts will affect over 18,000 employees

    www.aol.com/news/amazon-expanded-job-cuts-18000...

    Amazon is cutting more jobs than it had previously planned, CEO Andy Jassy has admitted in a blog post. Back in November, reports came out that the e-commerce giant was eliminating 10,000 jobs ...