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  2. Download or update your web browser - AOL Help

    help.aol.com/articles/download-or-upgrade-your...

    • Firefox - Get it for the first time or update your current version. • Chrome - Get it for the first time or update your current version. • Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache.

  3. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    • Restore your browser's default settings in Safari • Restore your browser's default settings in Firefox • Restore your browser's default settings in Chrome. While Internet Explorer may still work with some AOL products, it's no longer supported by Microsoft and can't be updated. Because of this, we recommend you download a supported ...

  4. Browser - AOL Help

    help.aol.com/products/browser

    Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more.

  5. Enable cookies in your web browser - AOL Help

    help.aol.com/.../enable-cookies-in-your-web-browser

    A cookie is a small piece of data stored on your computer by your web browser. With cookies turned on, the next time you return to a website, it will remember things like your login info, your site preferences, or even items you placed in a virtual shopping cart! • Enable cookies in Firefox • Enable cookies in Chrome

  6. Locate your browser version - AOL Help

    help.aol.com/articles/how-do-i-find-the-version...

    Locating the version of the browser you're using is often the first step when attempting to troubleshoot and fix browser problems. Once you find your browser version, you can use that info to check if you're running the latest software. If not, you can update to the latest version to make sure everything runs the way it's supposed to.

  7. Settings A-Z - AOL Help

    help.aol.com/settings

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  8. Search, sort, and manage files with the Download Manager in ...

    help.aol.com/articles/search-sort-and-manage...

    The AOL Desktop Gold Download Manager allows you to access a list of your downloaded files in one convenient location. Use the Download Manager to access and search downloads, sort downloads, web search similar items, and more. Open the Download Manager to access a download

  9. Clear cookies on a web browser - AOL Help

    help.aol.com/articles/clear-cookies-on-a-web-browser

    Clearing the cookies in your browser will fix most of these problems. • Clear your browser's cookies in Edge • Clear your browser's cookies in Safari • Clear your browser's cookies in Firefox • Clear your browser's cookies in Chrome. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft. For ...