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In July 2020, Zoom Rooms and Zoom Phone became available as hardware as a service products. [33] As of July 2022, Zoom Phone is available for domestic telephone service in 47 countries, and the company has sold 3 million seats for the service. [34] Zoom for Home, a category of products designed for home use, became available in August 2020. [35]
In February 2023, Zoom announced that it would cut its workforce by 15 percent, or about 1,300 employees, citing the unsustainable growth following the rapid scaling to manage the demand of the pandemic. [58] In December that year, Zoom dropped out of the Nasdaq-100. [59] In April 2023, Zoom acquired Workvivo to extent the Zoom platform. [60]
LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities. [1]It was first launched in 2002 [2] [3] and is currently developed and offered in a SaaS (software as a service) business model by Text.
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