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For questions or comments including user account, password issues, orders, prescription management and photo, call Customer Care at 1-888-607-4CVS (1-888-607-4287) Monday - Friday 8:30 AM - 7:00 PM ET, Sat. & Sun. 10:00 AM - 6:30 PM ET. Closed major holidays.
For immediate assistance, call Customer Service at 1-800-SHOP-CVS ( 1-800-746-7287 ) Monday - Friday 9:00 AM - 9:00 PM EST, Saturday & Sunday 10:00 AM - 6:30 PM EST. Closed major holidays.
Help. At CVS Pharmacy we’re committed to the highest level of customer service. How can we help you? Click on a topic to find answers to the most frequently asked questions, or enter a keyword in the Search field.
Call us. Call the Customer Care number on your ID card. If you don’t have an ID card, call 1-800-552-8159 (TTY: 711). Email us. You can send an email using the form on the link below. We’ll be in touch with you soon. Email us. Your questions, answered. We're here for you, every step of the way.
For help with CVSspecialty.com or the CVS Specialty app, call 1-855-264-3239. Monday – Friday, from 9 AM – 6 PM ET. See a full list of generic and brand-name medications offered through CVS Specialty. Contact Us. Learn more about how to contact CVS Specialty Pharmacy.
For detailed customer support, please refer to the specific brand site: CVS Pharmacy® MinuteClinic® CVS.com® and mobile app; CVS Caremark®
If you do not have a member ID card, please call Customer Care at 1-800-552-8159. For questions concerning your prescription(s), a pharmacist is available during normal business hours. Please call the toll-free number on the back of your member ID card. You may also write to us at: CVS Caremark Customer Care Correspondence PO Box 6590
Online ordering. Members simply sign up online to have their medications mailed in secure, tamper-resistant packaging. Pharmacists fill and check each order, and members can always call with questions about their medications.
You may contact CVS customer service support for your pharmacy needs by calling 1-800-SHOP-CVS (1-800-746-7287) from Mondays to Fridays. 8:30 a.m. to 7:00 p.m. ET. Meanwhile, for MinuteClinic needs, you can reach out to 1-866-389-ASAP (1-866-389-2727).
Phone. For questions and comments including feedback about our stores, pharmacy, policies and in-store photo department, call 1-800-SHOP-CVS (1-800-746-7287) Monday - Friday 8:30 AM - 7 PM ET, Sat. & Sun. 10:00 AM - 6:30 PM ET. Closed major holidays. Email. We will respond within two business days. Email us.