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Many customer satisfaction studies are intentionally or unintentionally only descriptive in nature because they give a snapshot in time of customer attitudes. If the study instrument is administered to groups of customers periodically, then a descriptive picture of customer satisfaction through time can be developed ("tracking" or cohort study ...
The non-work activity is not limited to family life only but also to various occupations and activities of which one's life is composed. Scholars and popular press articles have started promoting the importance of maintaining a work–life balance beginning in the early 1970s and have been increasing ever since. [36]
A work–life balance is bidirectional; for instance, work can interfere with private life, and private life can interfere with work. This balance or interface can be adverse in nature (e.g., work–life conflict) or can be beneficial (e.g., work–life enrichment) in nature. [1] Recent research has shown that the work-life interface has become ...
It results in increased productivity, reduced absenteeism, and enhanced physical and mental well-being, as employees exhibit higher commitment and motivation towards their work. Companies that promote a healthy work-life balance, provide mental health support, and encourage overall well-being tend to have more productive and engaged employees ...
[1] Enhancing customer satisfaction and fostering customer loyalty are pivotal for businesses, given the significant importance of improving the balance between customer attitudes before and after the consumption process. [2] Expectancy Disconfirmation Theory is the most widely accepted theoretical framework for explaining customer satisfaction ...
The most important thing in work and life is the personal ability to demonstrate and meet the needs of work and personal life in order to achieve goals. People should learn to deal with role engagement management, role conflict management and managing life needs to achieve balance.
People started doing research or, ... She says, Because that's one of the most important days of my life. I was like, Okay, that's cool. ... you should work out more, which is very important. But ...
In marketing and quality management, the voice of the customer (VOC) summarizes customers' expectations, preferences and aversions.. A widely used form of customer's voice market research produces a detailed set of customer wants and needs, organized into a hierarchical structure, and then prioritized in terms of relative importance and satisfaction with current alternatives. [1]