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Table 1: Role descriptions for the change request management process Role Description Customer: The customer is the role that requests a change due to problems encountered or new functionality requirements; this can be a person or an organizational entity and can be in- or external to the company that is asked to implement the change.
Surround SCM [proprietary, client-server] – version control tool by Seapine Software; Synergy [proprietary, client-server] – MSSCCI compliant (Source Control Plug-in API) integrated change management and task-based configuration management system, proprietary of IBM
Version control (also known as revision control, source control, and source code management) is the software engineering practice of controlling, organizing, and tracking different versions in history of computer files; primarily source code text files, but generally any type of file.
IBM Engineering Requirements Management DOORS (Dynamic Object Oriented Requirements System) (formerly Telelogic DOORS, then Rational DOORS) is a requirements management tool. [4] It is a client–server application, with a Windows-only client and servers for Linux, Windows, and Solaris.
Rational Synergy also provides the repository for the change management tool known as Rational Change. Together these two tools form an integrated configuration management and change management environment that is used in software development organizations that need controlled SCM processes and an understanding of what is in a build of their ...
Within quality management systems (QMS) and information technology (IT) systems, change control is a process—either formal or informal [1] —used to ensure that changes to a product or system are introduced in a controlled and coordinated manner. It reduces the possibility that unnecessary changes will be introduced to a system without ...
Requirements engineering tools are usually software products to ease the requirements engineering (RE) processes and allow for more systematic and formalized handling of requirements, change management and traceability. [1] [2]
The term "product change" includes changes to hardware, software, and firmware that occur over the entire life of a product. Product changes include those considered reportable and non-reportable. These changes may be applied by a supplier, a customer, or a contractor retained by the customer, depending on negotiated agreements.