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2. Contact manager - Wikipedia

   en.wikipedia.org/wiki/Contact_manager

   A contact manager is a software program that enables users to easily store and find contact information, such as names, addresses and telephone numbers. They are databases that provide an integrated approach to tracking information and communication activities linked to contacts. Simple ones for personal use are included in most smartphones.

3. Customer relationship management - Wikipedia

   en.wikipedia.org/wiki/Customer_relationship...

   Contact-center automation, CCA, the practice of having an integrated system that coordinates contacts between an organization and the public, is designed to reduce the repetitive and tedious parts of a contact center agent's job. Automation prevents this by having pre-recorded audio messages that help customers solve their problems.

4. Act! LLC - Wikipedia

   en.wikipedia.org/wiki/Act!_LLC

   The company Conductor Software was founded 1986 in Dallas, Texas, by Pat Sullivan and Mike Muhney. The original name for the software was Activity Control Technology, then Automated Contact Tracking, before finally just using the acronym.

5. Business software - Wikipedia

   en.wikipedia.org/wiki/Business_software

   Procurement software is business software that helps to automate the purchasing function of organizations. Data mining is the extraction of consumer information from a database by utilizing software that can isolate and identify previously unknown patterns or trends in large amounts of data.

6. Comparison of CRM systems - Wikipedia

   en.wikipedia.org/wiki/Comparison_of_CRM_systems

   Attaching Emails to Business Objects Desktop Environment Global Search LDAP Support Act! CRM: Yes Yes en, de, fr Yes Yes Yes No Adempiere? ? ? ? ? ? ? ? ? Base CRM: Yes Yes de, en, es, fr, nl, pl, pt Yes Yes Yes No Yes No Capsule (CRM) Gmail G Suite: No en Yes No Yes Yes Yes ? CiviCRM? Yes Yes Over 40

7. CRM - Wikipedia

   en.wikipedia.org/wiki/CRM

   Caloric restriction mimetic, a substance that mimics the caloric restriction anti-aging effect; Cardiac rhythm management, treatments of irregularities in the heartbeat ...

8. Pivotal CRM - Wikipedia

   en.wikipedia.org/wiki/Pivotal_CRM

   Aptean CRM, formerly Pivotal CRM, is a customer relationship management (CRM) software system offered by Avolin, [1] an enterprise software and service company headquartered in Austin Texas. Pivotal CRM includes software tools for sales force automation (SFA), marketing automation and lead management , and customer service automation, as well ...

9. Contact center telephony - Wikipedia

   en.wikipedia.org/wiki/Contact_center_telephony

   In marketing, contact center telephony is the communication and collaboration system used by businesses to either manage high volumes of inbound queries or outbound telephone calls keeping their workforce or agents productive and in control to serve or acquire customers.