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• Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.
If you get an email providing you a PIN number and an 800 or 888 number to call, this a scam to try and steal valuable personal info. These emails will often ask you to call AOL at the number provided, provide the PIN number and will ask for account details including your password.
AOL Mail is focused on keeping you safe while you use the best mail product on the web. One way we do this is by protecting against phishing and scam emails though the use of AOL Official Mail. When we send you important emails, we'll mark the message with a small AOL icon beside the sender name.
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Seniors are taking the brunt of financial fraud to the tune of $3.4B+. Learn the most common peer-to-peer, impersonation and other scams on the rise to keep your money safe.
By educating yourself, taking steps to protect your information and using scam protection tools like T-Mobile’s Scam Shield, you can take the first step to reduce the possibility of being scammed.
One of the ways we do this is by letting you know if you've set up a Reply-to address. While this feature is used legitimately by AOL Mail customers every day, they are often also exploited by scammers wanting to cause you harm. In addition, we'll alert you if we believe the email you've received is suspected to be spam or a phishing attempt.