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  2. Payment Options - Metropolitan St. Louis Sewer District

    msdprojectclear.org/customers/billing/payment-options

    Pay in Person at MSD. Metropolitan St. Louis Sewer District. 2350 Market Street. St. Louis, MO 63103. Hours 8:30 A.M. to 4:00 P.M. Drop Box – 7 days a week – located at the front of the building outside the revolving doors. Any payments received after 3:30 P.M. will be processed the next business day. Cash / Check / Money Order and Customer ...

  3. About SmartPay - Metropolitan St. Louis Sewer District

    msdprojectclear.org/customers/billing/smartpay

    You can pay your balance in full at any time from your banking account or you can make a one-time payment via credit card. If your bill is not paid by the due date, you are subject to late fees of .75% of the past due balance. If you are unable to pay your bill by the due date, contact a Customer Service Professional at 1 (866) 281-5737.

  4. MSD Project Clear is turning to voters to decide two important issues on April 2, 2024: How WASTEWATER services will be funded over the next four years, and the creation of the first regional STORMWATER improvement program in St. Louis and St. Louis County.

  5. Making Sense of Your Monthly Bill. Every month, MSD issues a bill to approximately 424,000 residential and commercial customers. Use the quick links below to learn how your rate is calculated, explore payment options, and more.

  6. Customers who are current on their account would not receive a call. If you are contacted by someone claiming to be an MSD employee and asking for phone payment, or have any questions regarding your account, please call our Billing Department at 1 (866) 281-5737. For helpful hints on how to avoid utility scams, please visit Utilities United ...

  7. Billing Questions - Metropolitan St. Louis Sewer District

    msdprojectclear.org/customers/billing/billing-questions

    All MSD bills include a wastewater user charge. You will notice a change to your MSD bill effective on July 1. The new rate will be reflected on the bill you receive in August. Wastewater for residential customers: The wastewater user charge includes a base charge and a usage charge. The wastewater user charge can be determined in one of two ways.

  8. Billing Assistance Programs - Metropolitan St. Louis Sewer...

    msdprojectclear.org/customers/billing/customer-assistance-program

    A renewal application will automatically be sent 60 days prior to expiration date to all applicable customers. All applicants with a prior past due balance will need to make payment arrangements with MSD to qualify for the Customer Assistance program. For more information, please call (866) 281-5737. Complete Application Packet.

  9. Rate Information - Metropolitan St. Louis Sewer District

    msdprojectclear.org/customers/billing/rate-information

    MSD issues a monthly bill to approximately 430,000 commercial and residential accounts. The bill is comprised of a Wastewater User Charge (WW USER CHG). The Wastewater User Charge includes a base charge and a volume charge based on either the amount of water used at an address or, if no water meter is in use, the number of rooms, baths, water ...

  10. Understanding Your Bill - Metropolitan St. Louis Sewer District

    msdprojectclear.org/customers/billing/understanding-your-bill

    MSD Project Clear Initiative. Overview; ... Pay Bill Now; Contact Us Online; Customer Service: 1 (314) 768 ...

  11. If you have sewage backing up in your home or yard, you witness serious street flooding, or see a manhole cover that’s missing or out of place, please call MSD right away. Metropolitan St. Louis Sewer District. 2350 Market Street. St. Louis, MO 63103-2555. (314) 768-6260.