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  2. Assertiveness - Wikipedia

    en.wikipedia.org/wiki/Assertiveness

    Assertiveness is a communication skill that can be taught and the skills of assertive communication effectively learned. Assertiveness is a method of critical thinking, where an individual speaks up in defense of their views or in light of erroneous information.

  3. Behavioral communication - Wikipedia

    en.wikipedia.org/wiki/Behavioral_communication

    While conversing, assertive communicators will state limits and expectations, state observations without judgment, be active listeners, and check on others' feelings. [3] Essential problem-solving skills that assertive communicators acquire include negotiations, confronting problems as soon as they arise, and not letting negative emotions build up.

  4. I-message - Wikipedia

    en.wikipedia.org/wiki/I-message

    In interpersonal communication, an I-message or I-statement is an assertion about the feelings, beliefs, values, etc. of the person speaking, generally expressed as a sentence beginning with the word I, and is contrasted with a "you-message" or "you-statement", which often begins with the word you and focuses on the person spoken to.

  5. Communications training - Wikipedia

    en.wikipedia.org/wiki/Communications_training

    Leadership instruction as well as communication skills education are some examples of management training. Identifying your audience, in this case, the format of the organization such as family business, small business, event, charity group, or simply meetings enables you to apply the required techniques to get the most out of your training and ...

  6. Big Five personality traits - Wikipedia

    en.wikipedia.org/wiki/Big_Five_personality_traits

    Beneath each proposed global factor, there are a number of correlated and more specific primary factors. For example, extraversion is typically associated with qualities such as gregariousness, assertiveness, excitement-seeking, warmth, activity, and positive emotions. [80] These traits are not black and white; each one is treated as a spectrum ...

  7. Conflict management style - Wikipedia

    en.wikipedia.org/wiki/Conflict_management_style

    Compromising is used when issues are important but not worth taking an assertive approach, one wants a temporary fix, or when collaboration or competing fail. [3] Some pros of compromising as a mode of conflict management include: all parties can get some form of satisfaction, it facilitates constructive communication, helps maintain ...

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    mail.aol.com

    Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

  9. People skills - Wikipedia

    en.wikipedia.org/wiki/People_skills

    People skills are patterns of behavior and behavioral interactions. Among people, it is an umbrella term for skills under three related set of abilities: personal effectiveness, interaction skills, and intercession skills. [ 1 ]