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  2. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    If you've cleared the cache in your web browser, but are still experiencing issues, you may need to restore its original settings.This can remove adware, get rid of extensions you didn't install, and improve overall performance.

  3. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    Refer to our help article Download or upgrade your web browser for more information. Missing Emails, Folders, Favorites, Toolbar icons, Username on dialog box, and changes in settings not saving If you are missing items or your settings are not saving correctly, try the solutions listed below.

  4. Fix problems with the AOL app on Android

    help.aol.com/articles/aol-app-troubleshooting

    1. Open the Settings app. 2. Tap Apps. 3. Tap AOL. 4. Tap Uninstall. 5. Tap OK. 6. Download and install the AOL app again.

  5. View and manage data associated with your account - AOL Help

    help.aol.com/articles/view-and-manage-data...

    2. Click Download My Data. 3. Select some or all product data to include in your download. 4. Click Next. 5. Enter an email address you'd like to be notified at when the download is ready. 6. Click Request Download. Important - If you did not request a download but were notified about a download request, please follow these steps to secure your ...

  6. Download, install, or uninstall AOL Desktop Gold

    help.aol.com/articles/aol-desktop-downloading...

    Learn how to download and install or uninstall the Desktop Gold software and if your computer meets the system requirements.

  7. Accessing AOL Sites or Apps Using Windows 10

    help.aol.com/articles/accessing-aol-sites-or...

    Use the steps below to find all your favorite AOL apps in the Microsoft store. To find your favorite AOL apps, first open the Start menu and click the Windows Store icon. Enter AOL in the Search field. View or select the available AOL apps. Click Install from the App page. Once the app is installed,click Open to view that app on your desktop.

  8. Clear your browser's cache on AOL Desktop Gold - AOL Help

    help.aol.com/articles/using-the-web-in-aol...

    A web browser's cache stores temporary instances of web pages, allowing them to load faster next time you visit. Clearing your browser's cache is recommended if you're experiencing things like pages freezing, not loading, or being unresponsive.

  9. Fix problems with AOL not working on a mobile browser

    help.aol.com/articles/fix-problems-with-aol-not...

    If something is wrong with your mobile web browser, it can cause AOL websites to stop working. Get back to what you're doing by fixing the source of the problem.