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Drive-Thru History. As with any claim to being “first,” there are a few challengers, but it’s believed that the first McDonald’s drive-thru made its debut in 1975 in Arizona.
A curbside pickup at a McDonald's drive-thru during the COVID-19 pandemic. As a result of the COVID-19 pandemic, McDonald's closed most seating and all play areas in its United States restaurants. [73] It transitioned to drive-thru and curbside orders at locations and online food ordering delivery services. [74]
On April 28 and 29, 1992, the Taiwan McDonald's bombings occurred when bombs were planted in or near various McDonald's restaurants in Taiwan as part of an extortion attempt, causing the death of a policeman and injuries to four civilians, including two young children, and the temporary closure of all 57 McDonald's locations in that country ...
Going through the drive-thru at McDonald's is about 30 seconds faster this year compared to 2019, according to a QSR Drive-Thru Study that was just released by customer experience company ...
The opening day saw a large queue of customers in the drive-thru which was the only way to order through the restaurant. [11] CNN reported that the Bolingbrook location saw more than twice the number of visits for a typical McDonald's location, citing data from Placer.ai, with the customer base largely skewed to those aged 22-29. [12]
McDonald’s is testing express drive-thru lanes, an order-ahead food conveyor belt and pickup shelves at its new futuristic location in Fort Worth, Texas.
In a world where customers can expect information with the click of a button, McDonald's is now trying to keep up with the fast pace of expectations by increasing the efficiency of their drive-thru.
Another early drive-through restaurant in Europe, a McDonald's drive-through, opened at the Nutgrove Shopping Centre in Dublin, Ireland, in 1985. [9] In the US, drive-throughs account for 70 percent of McDonald's business and the average drive-through order is fulfilled in under three and one half minutes. [10]