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Download as PDF; Printable version ... Pages in category "Bug and issue tracking software" ... Comparison of help desk issue tracking software; Comparison of issue ...
Notable issue tracking systems, including bug tracking systems, help desk and service desk issue tracking systems, as well as asset management systems, include the following. The comparison includes client-server application, distributed and hosted systems.
Download as PDF; Printable version ... This article is a comparison of notable issue tracking systems used primarily for help desks and service desks rather than for ...
An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed ...
Tracking system or defect tracking system is a software application that keeps track of reported software bugs in software development projects. It may be regarded as a type of issue tracking system. Many bug tracking systems, such as those used by most open-source software projects, allow end-users to enter bug reports directly. [1]
In engineering, defect tracking is the process of tracking the logged defects in a product from beginning to closure (by inspection, testing, or recording feedback from customers), and making new versions of the product that fix the defects. Defect tracking is important in software engineering as complex software systems typically have tens ...
GNATS is used by GNU packages [citation needed] and NetBSD. [2] [3] The Apache Software Foundation used the software from 1996 to 2002, [4] and the Mutt project until 2006. [5]It is also used, or was used in the past, by the FreeBSD Project, OpenBSD, Juniper Networks, Nordic Optical Telescope, CERN, Green Bank Telescope, NRAO AIPS++, European Software Institute, and the BaBar Project at SLAC.
Trac is an open-source, web-based project management and bug tracking system. It has been adopted by a variety of organizations for use as a bug tracking system for both free and open-source software and proprietary projects and products. [4] Trac integrates with major version control systems including ("out of the box") Subversion and Git.