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To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.
Reset a forgotten password. Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser:
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
A major problem with self-service password reset inside corporations and similar organizations is enabling users to access the system if they forgot their primary password. Since SSPR systems are typically web-based, users need to launch a web browser to fix the problem, yet cannot log into the workstation until the problem is solved.
Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!
If there's something unusual about your sign in or recent activity, we'll ask you to go through another verification step after you've entered the correct password. This is an important security feature that helps to protect your account from unauthorized access.
Kon-Boot was originally designed as a proof of concept, freeware security tool, mostly for people who tend to forget their passwords. The main idea was to allow users to login to the target computer without knowing the correct password and without making any persistent changes to system on which it is executed.
Authentication against Windows domain servers with a supplied user name/password combination. Displaying of a legal notice to the user prior to presenting the logon prompt. Automatic Logon, allowing for a user name and password to be stored and used in place of an interactive logon prompt.