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  2. Protect yourself from internet scams - AOL Help

    help.aol.com/articles/protect-yourself-from...

    Phishing scams happen when you receive an email that looks like it came from a company you trust (like AOL), but is ultimately from a hacker trying to get your information. All legitimate AOL Mail will be marked as either Certified Mail , if its an official marketing email, or Official Mail , if it's an important account email.

  3. Identify legitimate AOL websites, requests, and communications

    help.aol.com/articles/identify-legitimate-aol...

    • Fake email addresses - Malicious actors sometimes send from email addresses made to look like an official email address but in fact is missing a letter(s), misspelled, replaces a letter with a lookalike number (e.g. “O” and “0”), or originates from free email services that would not be used for official communications.

  4. Contact AOL customer support

    help.aol.com/articles/account-management...

    The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or issue you have.

  5. Technical support scam - Wikipedia

    en.wikipedia.org/wiki/Technical_support_scam

    Many scammers do not realise they are applying and being trained for tech support scam jobs, [14] but many decide to stay after finding out the nature of their job as they feel it is too late to back out of the job and change careers. [14] Scammers are forced to choose between keeping their job or becoming jobless. [12]

  6. AOL Help

    help.aol.com

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

  7. Recognize a hacked AOL Mail account

    help.aol.com/articles/recognize-a-hacked-aol...

    • You're not receiving any emails. • Your AOL Mail is sending spam to your contacts. • You keep getting bumped offline when you're signed into your account. • You see logins from unexpected locations on your recent activity page. • Your account info or mail settings were changed without your knowledge.

  8. Premium Tech Support with Assist by AOL | AOL Products

    www.aol.com/products/tech-support/assist

    With Assist by AOL, there is no need to lug your device to a store for service. Just sit back and let us do the work. We’ll securely log in to your computer and you can watch us solve the ...

  9. Virus hoax - Wikipedia

    en.wikipedia.org/wiki/Virus_hoax

    The virus hoax has become part of the culture of the twenty-first century and the gullibility of novice computer users convinced to delete files on the basis of hoaxes has been parodied in several popular jokes and songs. One such parody is "Weird Al" Yankovic's song "Virus Alert" from the album Straight Outta Lynwood.